Shipping & Refund Policy

We aim to deliver all orders within 3–7 business days. Delivery times are estimates only and may be affected by factors beyond our control, including courier delays, adverse weather conditions, customs processing, public holidays, or other unforeseen circumstances. As a result, delivery times cannot be guaranteed.

If there is an issue with your order caused by our error, such as receiving an incorrect, damaged, or defective item, please contact us as soon as possible and we will work to resolve the issue. Refund requests are reviewed on a case-by-case basis and must comply with applicable consumer protection laws. We reserve the right to refuse refund requests where no fault, defect, or error can be reasonably demonstrated.

For any concerns regarding your order, please contact our support team with your order number and relevant details.